METHODOLOGY
Four phases. No magic.
A linear methodology, explicit milestones, tangible outputs at every stage. You know exactly what you are buying before any commitment.
01Frame
4 WKS.
02Architect
6–8 WKS.
03Secure
8–12 WKS.
04Optimise
ONGOING
01Frame
4 WKS.
Structured diagnostic. We understand your context before recommending anything.
DELIVERABLES
- · Written audit · 30 pp.
- · Quantified recommendations
- · Scoping committee
02Architect
6–8 WKS.
Target design, vendor selection, sizing, migration plan. What will be built, how, and why.
DELIVERABLES
- · Architecture document
- · Vendor comparison
- · Migration plan
03Secure
8–12 WKS.
Go-Live management. Runbook, adviser training, supervision during cutover. No surprises.
DELIVERABLES
- · Go-Live runbook
- · Training for 800 users
- · Day 1 / Day 30 / Day 90 steering
04Optimise
ONGOING
Measure, adjust, transfer knowledge. You leave self-sufficient — that is the objective.
DELIVERABLES
- · NPS / AHT measurement
- · 90-day action plan
- · Knowledge transfer